Last updated: September 19, 2026
These Terms of Service (“Terms”) govern all services provided by Boldly Branded, LLC (“Boldly Branded,” “we,” “us,” or “our”) to any client or customer (“Client” or “you”). By engaging our services, requesting a quote, submitting an intake or request form, making a payment, or accepting a proposal or Statement of Work (“SOW”), you acknowledge that you have read, understood, and agree to be bound by these Terms. Project-specific details, deliverables, timelines, and fees are set out in the applicable proposal, quote, or SOW, which is incorporated into these Terms. Where an SOW conflicts with these Terms, the SOW controls for that engagement.
Boldly Branded provides website design and development, website maintenance, SEO and generative-engine (GEO) audits, AI training, automation, and related digital marketing services. The scope of any engagement is defined in the corresponding proposal or SOW. Anything not expressly included is out of scope and may be quoted separately.
Quotes are valid for the period stated on the quote. Many engagements require a deposit to reserve time and begin work; deposits are non-refundable once work has begun. Remaining balances are due as stated in your SOW or invoice. Recurring services, such as website maintenance plans, are billed monthly in advance on a 30-day cycle until cancelled. Payments are processed through Stripe, and by paying you also agree to Stripe’s terms. We may pause work, suspend services, or withhold deliverables on past-due accounts. You agree not to initiate chargebacks for services rendered; billing concerns should be raised with us directly.
Because our services involve custom professional work and digital deliverables, fees are generally non-refundable once work has commenced. Audit fees and other digital products are non-refundable once delivered or accessed. Monthly maintenance plans may be cancelled at any time and end at the close of the current billing cycle; partial months are not prorated or refunded.
You agree to provide, in a timely manner, the content, materials, access credentials, and approvals we need to perform the services. You represent that you own or have the rights to all materials you provide and that our use of them will not infringe any third party’s rights. Delays in providing materials or feedback may extend timelines. Projects inactive for more than 30 days due to lack of Client response may be paused or closed, and restarting may require a new quote.
The number of revision rounds and estimated turnaround are defined in your SOW. Revisions beyond the included rounds, or changes to a previously approved scope, may be billed at our then-current rates. Timelines are estimates and depend on timely Client cooperation.
Upon full payment of all amounts due for an engagement, ownership of the final deliverables created specifically for you transfers to you, except for third-party assets, licensed components, and Boldly Branded’s own pre-existing tools, code, frameworks, and know-how, which remain owned by their respective owners or by us and are licensed to you only as needed to use the deliverables. You are responsible for maintaining any third-party licenses (for example, premium themes, plugins, fonts, or stock media). Until full payment is received, all work product remains the property of Boldly Branded. We may display completed work in our portfolio and marketing unless you request otherwise in writing.
Domains, hosting, and third-party platforms (including WordPress and its plugins, Google services, and payment processors) are owned or controlled by you or by the applicable provider and are governed by their own terms. You are responsible for registering, owning, paying for, and renewing your domain and hosting, and for keeping accounts and licenses active. Their availability, pricing, and policies are outside our control, and Boldly Branded is not responsible for outages, changes, price increases, suspensions, or data loss caused by third-party services or by lapsed accounts, licenses, or renewals.
Maintenance plans cover only the tasks described in the applicable plan, which may include updates, backups, monitoring, and minor changes. While we take reasonable measures to keep sites secure and available, we do not guarantee uninterrupted uptime or that a site will be free from all vulnerabilities, downtime, or security incidents. Maintenance does not include redesigns or new feature development unless separately quoted. Maintenance applies only while the plan is active and paid.
AI training, automation, and audit services provide information, configurations, and recommendations based on tools and data available at the time. We do not guarantee any specific business outcome, ranking, traffic level, or result. You are responsible for how you use the outputs and for reviewing them before relying on them.
Upon delivery and handoff of a completed website or project (the “Handoff”) and receipt of final payment, full ownership, control, and responsibility for the website and its ongoing operation transfer to the Client. Except for Clients on an active, paid maintenance plan (and then only to the extent described in Section 8), Boldly Branded has no obligation to maintain, monitor, update, back up, secure, host, or support the website after Handoff, and Boldly Branded shall not be liable for any issues, losses, damages, downtime, data loss, security breaches, hacks, malware, broken functionality, incompatibilities, legal or regulatory non-compliance, or costs of any kind arising after Handoff, including those resulting from: hosting or domain providers; third-party themes, plugins, integrations, or services; software or plugin updates or the failure to apply them; changes, edits, or additions made by the Client or anyone other than Boldly Branded; expired licenses, domains, or accounts; or the Client’s failure to maintain backups, security, updates, or renewals. As of the Handoff date, the Client assumes all such responsibility and risk and releases Boldly Branded from any and all liability relating to the website and its operation thereafter.
Any modifications, updates, customizations, or additions made to a delivered website by the Client or by any party other than Boldly Branded are made at the Client’s own risk and are not covered by us. Such changes may affect functionality, security, or appearance, and any work required to diagnose or repair resulting issues will be quoted separately.
You are responsible for ensuring that your website’s content, business practices, and use of the deliverables comply with all applicable laws and regulations, including those relating to accessibility (such as ADA and WCAG), privacy and data protection (such as GDPR and CCPA), cookies, email and marketing, and industry-specific requirements. Unless expressly stated in an SOW, Boldly Branded does not warrant that deliverables meet any particular legal or accessibility standard.
After Handoff, and except under an active maintenance plan, the Client is solely responsible for maintaining backups of the website and its data and for its ongoing security. Boldly Branded is not responsible for loss of data or content after Handoff.
Except as expressly stated in an SOW, services and deliverables are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Boldly Branded will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to any engagement will not exceed the amount you paid to us for that engagement in the three (3) months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Boldly Branded from any claims, damages, or expenses arising out of the materials you provide, your use of or changes to the deliverables, your operation of the website after Handoff, or your breach of these Terms.
Each party agrees to keep confidential the non-public information it receives from the other and to use it only to perform under these Terms.
Boldly Branded is not liable for delays or failures to perform caused by events beyond our reasonable control, including acts of God, outages, third-party service failures, or other unforeseen circumstances.
Boldly Branded acts as an independent contractor. Nothing in these Terms creates a partnership, joint venture, or employment relationship.
Either party may terminate an engagement with written notice as described in the applicable SOW. Upon termination, you agree to pay for all work performed and expenses incurred up to the termination date. Recurring plans end at the close of the current billing cycle. Sections intended to survive termination, including payment obligations, intellectual property, the release of liability at Handoff, disclaimers, and limitation of liability, will continue to apply.
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. You may not assign your rights or obligations without our written consent. These Terms, together with the applicable SOW, constitute the entire agreement between the parties and supersede any prior understandings on the subject.
These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Cook County, Illinois, and the parties consent to that jurisdiction and venue.
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date, and continued use of our services constitutes acceptance of the updated Terms.
Questions about these Terms can be sent to support@boldlybrandedai.com.